Frequently Asked Questions

Everything you need to know about finding your signature scent.

Are your perfumes 100% authentic?

Yes, all fragrances sold on Perfumeshark are 100% genuine and original. We source our products directly from authorized distributors and reputable manufacturers.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for those who need their scents sooner.

What is your return policy?

We offer a 30-day return policy for unopened and unused items in their original packaging. Due to hygiene reasons, we cannot accept returns on fragrances that have been sprayed or opened.

How should I store my perfume to ensure it lasts?

To preserve the integrity of the scent, store your bottles in a cool, dark place away from direct sunlight and humidity. Avoid keeping them in the bathroom.

Do you offer samples or decants?

We currently sell full-sized bottles and travel sprays. Keep an eye on our 'Discovery Sets' section for curated samples of our most popular collections.

Is it safe to pay with a credit card on your site?

Absolutely. We use industry-standard SSL encryption to protect your data. We accept all major credit cards, PayPal, and Apple Pay for a secure shopping experience.